Welcome to music plant website!!
We appreciate for your visiting to website of Music Plant.
We can ship products to overseas.
Our acceptable payment from overseas is only via bank-transfer, Wise.com, or PayPal and must be in Japanese yen(JPY). Please note that in the case of PayPal, we will only ship to PayPal confirmed addresses. PayPal cannot be used for pre-order items or made-to-order items.
We usually ship via DHL or UPS. EMS and Fedex are also used depending on the situation.
We generally do not accept returns. All items are individually checked before shipping and returns or refund are accepted only if you contact us within 3 days of receipt and the item is significantly different from the description or damaged. When your item arrives, please check the packaging for damage before signing for it and report any damage to the shipping company and us immediately. Keep the packing material until you are sure there is nothing wrong with the items.
No Japanese tax is charged when you buy, but the price you pay is the price including tax, whether you buy from Japan or from overseas. You may need to pay taxes, duties, and customs fees upon receipt. Please contact your local customs office if you would like to know in advance. Due to insurance purposes, the declared price cannot be changed from the final selling price.
Product warranty is valid only in Japan.
Regarding the voltage of electrical equipment, the voltage in Japan is 100V 50Hz or 60Hz, which in many cases differs from other countries. Please check the operating voltage carefully. In most cases, we only check the operation with 100V 50Hz. In some cases you may need a transformer, but we are not responsible for the operation in your country.